Help & FAQ

JPEG, PNG, and WebP files up to 10 MB per image.

English, German, French, Spanish, Italian, Portuguese, Dutch, Swedish, Danish, Norwegian, and Finnish. You can also leave the source language on auto-detect.

Enter comma-separated words or patterns you want to keep untranslated — for example, brand names, social handles, or logos. Example: "BRAND,@handle,Logo". These patterns are matched case-insensitively.

Each detected text region is assigned a confidence score (0–100%) by the OCR engine. Scores below 70% are flagged in orange — these regions may have lower translation accuracy and are worth reviewing.

Both single and batch translation history is stored on our servers and synced to your account. It is accessible from any device and will not be lost if you clear your browser data.

Up to 20 images per batch, with up to 10 target languages per batch. You can run up to 3 batches concurrently.

Yes. Click "Cancel Batch" on the Batch page while the batch is processing. Any images already completed will have results available.

API keys let you call the ImgText REST API directly from your own code or pipeline — without logging into the web app. Create and manage keys in Settings. Treat them like passwords; do not expose them in client-side code.

Deleting your account permanently removes your profile, all API keys, and all associated data. This cannot be undone. You can delete your account from Settings → Danger Zone.

When creating a batch via the API, you can provide a webhook_url. When the batch completes, we will POST the final batch status JSON to that URL. The Batch page in the web app uses polling instead.

Common causes: the image has no detectable text, the file exceeds 10 MB, or the OCR/translation service encountered a temporary issue. Check that your image contains clear, readable text. If the error persists, contact support.